Policies

Terms of Sale & Use

Last updated October 26, 2026

These terms apply when you use this website or buy from Lu Erbe ("we", "us"). By placing an order you agree to them, along with our Shipping & Returns policy and Privacy Policy.

Orders

• Every item is printed to order by our print partner and shipped directly to you.
• Your order is accepted when you receive an order confirmation. We may cancel and fully refund an order if a product can't be made, if there's an obvious pricing error, or if we suspect fraud.
• Changes and cancellations are only possible before printing starts; see Shipping & Returns.

Prices and payment

• Prices are in US dollars. Larger sizes cost a little more, as shown on each product.
• Payment is handled by Stripe. We never see or store your full card details.
• Any sales tax will be shown before you pay.

Shipping, returns and refunds

Delivery times are estimates. Damaged, misprinted, wrong or lost items are replaced or refunded as described in our Shipping & Returns policy. Because items are made to order, we don't accept returns for the wrong size, a different color or a change of mind.

Product appearance

Mockups on this site are illustrations. Colors can look slightly different on screens and on different fabrics, and print placement can vary a little from item to item.

Artwork and content

Every design on this site belongs to the artist who created it. The artwork, text and site design may not be copied, reproduced or used without permission. Buying a product doesn't transfer any rights to the design.

Using the site

Please don't misuse the site: no attempts to break or overload it, place fake orders, or access data that isn't yours.

Liability

We do our best to keep the site accurate and working, but it's provided as is. To the extent the law allows, our liability for any order is limited to the amount you paid for it.

Changes

We may update these terms from time to time. The version shown here, with its date, applies to orders placed after that date.

Contact

Questions about these terms: use our contact form.